IPX Retirement

IPX Retirement is TCC's retirement recordkeeping platform.

IPX Retirement provides a secure, online access point where you can make certain transactions and manage investments from your 403(b) Tax Deferred Account (TDA), Non-Qualified Deferred Compensation Plan (457B), and Optional Retirement Plan (ORP) accounts anytime, anywhere, 24 hours a day, seven days a week.

IPX Retirement is a plan administration service that provides features for you to access your plan and coordinate transactions in a timely and convenient manner.

IPX Retirement permits employees to:

  • Approve eligibility for loans, hardships, plan to plan transfers, and distributions for terminated and retired participants under the 403(b) plan (Tax Deferred Account)
  • Approve eligibility for loans, unforeseeable emergencies, plan to plan transfers, and distributions for terminated participants under the 457(b) program
  • Create new or change voluntary contribution amounts or investment provider allocations under the 403(b) and 457(b) plan via an online salary reduction agreement
  • Change investment provider allocations under the Optional Retirement Program (ORP)
  • View current account balances and year to date contributions

Download the IPX Retirement login instructions brochure (PDF)Listen for information on setting up and managing your account.

TCC Retirees: Changing from Retirement Manager to IPX Retirement

Log in to IPX Retirement to manage your retirement account.

When you log in to IPX Retirement over the next 30-60 days (beginning on September 1, 2023), you will begin to see your provider balances populated for more automated transaction approval certificates (for transaction requests including loans and withdrawals).

During that time, if you do not see an account balance needed to generate a certificate, choose one of the following for assistance in obtaining an approval certificate:

  1. Upload your paperwork to IPX and enter the email address distributions@ipxretirement.com when prompted.
  2. Contact IPX Retirement customer support.

Contact IPX Retirement

The participant toll-free phone line is 844-788-3474. Press option 5.

Hours are:

  • Monday–Friday: 8:30 a.m.–5:30 p.m. Central Standard Time (CST)
  • Saturday–Sunday: Closed

The phone line is staffed by a select group of Customer Service Associates (CSAs). The CSA's can assist participants with:

  • System login and website navigation
  • Submission of an online salary reduction agreement
  • Submission of eligibility request for a loan, hardship, unforeseeable emergency, plan to plan transfer, and severance of employment distribution

Specific account questions not indicated in the above bullet points should be referred to your investment provider for assistance.

You may also contact your ORP, TDA, and/or 457B authorized representative for assistance with your account.

Contact

Employee Benefits

817-515-5263
HRBenefits@tccd.edu

Updated October 31, 2023