Computer Support Specialist

Explore on This Page

• Job Titles & Career Info
• Our Program
• Degrees & Certificates
• How Much Time & Money to Finish?
• Earn More Choices & More Money
• Start on Your Pathway!

Job Titles & Career Info

Our Program

Why Choose Computer Support Specialist?

• Use both technical & people skills in this customer service field
• Have room to grow & specialize
• Use your problem-solving skills every day
• Have some flexibility in your schedule: day shift, evening shift, weekends, etc.
• Collaborate with others in a generally non-competitive environment

Prepare for What You Will Do at Work

• Identify the needs of a computing center
• Get, maintain & license hardware & software
• Develop rapport with users & lead them through problem-solving situations
• Analyze, diagnose & solve user hardware- & software-related problems
• Maintain problem logs

Marketable Skills You Will Learn

• Critical thinking
• Reasoning
• Communication
• Personal & social responsibility
• Teamwork
• Computer literacy

Before You Enroll, Think About:

• You will need to be able to communication effectively over the telephone or via messaging.
• 3 skills or work style traits that will help you succeed in this field:
  • Communication skills
  • Cooperation
  • Stress tolerance
• Being a lifelong learner will help you advance in your career because you will always need to keep up-to-date on web programming languages and be able to apply new knowledge to your work

Need a boost to get ready for college?

Talk to your advisor about Developmental Studies if your TSI scores say you need some help in math or reading and writing.

Degrees & Certificates

Certificate

Level I

• Information Technology: Computer Support Specialist (Customer Service/Call Center/Teleservice Operations)

How Much Time & Money to Finish?

2024–2025 Academic Year

Notes:

• Tuition is based on in-state, in-county rates.
• Totals do not include textbooks and other materials.

Continuing Education Programs

Time commitments and fees vary depending on the course.

Earn More Choices & More Money

Transfer to a college or university to continue your studies. Earning a bachelor’s degree opens the door to promotion opportunities.

Next steps

• Talk to your advisor about planning for transfer
• Explore transfer schools

Start on Your Pathway!