Cisco Support

Program Description

Take your first step to becoming a Cisco Certified Network Associate (CCNA).

In our Cisco Support program, you will learn to:

• Identify networking needs, design a system, and install the necessary network hardware and software
• Maintain, test, and troubleshoot network systems
• Monitor systems to make sure networks operate correctly and without interruption
• Resolve computer network problems

Prepare for What You Will Do at Work

• Work with a variety of people across the organization, specifically IT professionals
• Collaborate with a team to manage essential systems and functions
• Use analytical and problem-solving skills
• Fulfill key responsibilities of a network support professional

Do I need computer experience?

We strongly recommend that you have experience with computers before starting this program.

However, if you do not have prior experience, please begin by taking this course:

• CPMT-1403/1003 Introduction to Computer Technology

The program coordinator can help set this up for you.

Credentials in Detail

Cisco Certified Network Associate (CCNA) Certification

Our program is designed to prepare you to take the Cisco Certified Network Associate (CCNA) certification exam.

TCC Award

After successfully completing the 4 required courses, you will receive a TCC Institutional Award for Cisco Support. 

Continue Your Studies

You can choose to convert you continuing education course credit to undergraduate credits through Prior Learning Assessment (PLA) Credit-by-Experience (CBE) guidelines.

You can then apply the credits you earn in this Cisco Support program to a degree.

See Information Technology: Network Support to explore our credit program.

Visit with an advisor or the program coordinator for more information about this option.

Course List

• Cisco Support

Costs & Fees

Costs and fees vary. Costs are available in Hello!TCC's Continuing Education Course Descriptions.

Upcoming Courses

Contact the program coordinator for details about upcoming courses.

Apply & Register for Classes

1. Apply to TCC
   • See Continuing Education Student: Getting Started at TCC
2. Find Upcoming Classes & Register
   • See How do I search/register for continuing education classes?

Please note:

• Class registration may require a petition to be granted.
• Contact the program coordinator for details about petitions or for help with the registration process.