Skip to main content

Online Academic Advising

TCC's online academic advising is designed to help you succeed. 

An online academic advisor will help you identify online resources and tools that can help you make your way through the college maze and get another step closer to your goals.

You access online academic advising through Blackboard IM, which is available in myTCC. Learn how to connect to chat with an online academic advisor.

How can an online academic advisor help me?

Online academic advising services include:

  • One-on-one live chat with a qualified academic advisor 
  • Degree plan/audit review
  • Course selection for registration
  • Help with registration issues
  • Online New Student Group Advisement (NSGA)
  • Texas Success Initiative (TSI) help, including:
    • Assessment referrals
    • Score interpretation
    • Holds

What's not included with online academic advising?

Online academic advising does not include:

  • Transcript requests/evaluations
  • Financial aid review
  • Granting petitions/course exceptions
  • Academic recovery plans
  • Counseling services
  • Academic appeals
  • Other support services that require on-campus office support

Winter Break Online Academic Advising Hours

Online academic advising will not be available on December 25 and January 1.

December 16–23 & 26–30

Monday–Friday: 10 a.m.–11 p.m.
Saturday: 1–4 p.m.
Sunday: 5–10 p.m.

December 24 & 31

4–6 p.m.

Fall & Spring Online Academic Advising Hours

Monday–Friday: 10 a.m.–11 p.m.
Saturday: 1–4 p.m.
Sunday: 5–10 p.m.

We're Here to Help

You can chat with online academic advisors during their virtual office hours. You can also get technical help from the myTCC Portal support team online.

TCC will be available to help you succeed as an online student in your online classes and in your college experience.


Online Academic Advising 
Note: Please include your Colleague ID number in your email

Updated December 10, 2018