Tech Support

Tech 24/7 is our free help desk that is available 24 hours a day, 7 days a week.

Tech 24/7 representatives can help you with all technical issues, including:

• Log in and password support
• Canvas
• my.tccd.edu email and drive (apps)
• MyTCCTrack
• Hello!TCC
• Colleague (Ellucian)
• Hardware and network issues on campus
• Computer labs on campus
• Remote access
• Media services on campus
• Wi-Fi access on campus

I'd like help with:

• Login & Password Help: Follow steps to reset your password.
• Multi-Factor Authentication (MFA): Set up multi-factor authentication to access your TCC account and applications.
• Student Account Tools & Services: Learn how to manage your student account information while at TCC and read related frequently asked questions.
• Virtual Desktop Infrastructure (VDI): Access applications commonly found on campus computers with your browser anytime, anywhere.
• Android Tablet [Video]: Learn about TCC-issued Android tablet setup requirements, customization options, and using the tablet to access TCC resources.
• Wireless Internet Access: Connect to your campus Wi-Fi and view the District's wireless use guidelines.
• Acceptable Use Guidelines: Review our Acceptable Use Guidelines to learn what is and is not acceptable when using TCC computers and accessing TCC's network.

Contact Tech Support

For Tech 24/7 help, call 817-515-8324.

Updated October 04, 2023